# Kindercare Learning Centres - Auckland CBD (Babies & Toddlers)
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- Type: Education & Care Service
- Location: Auckland CBD, Auckland
- Address: 29 Customs Street West
- Rating: 5.0 / 5 from 5 reviews
- 20 Hours ECE: Eligible
- Pricing: Available on request
- Availability: Open spots reported
## Overview
Kindercare Learning Centres - Auckland CBD (Babies & Toddlers) is a education & care service located in Auckland CBD, Auckland. Privately owned governed. 20 Hours ECE eligible.
## Key facts
- Age range: 0-5 years
- Teacher ratio: 1:5
- Licensed capacity: 119 children
- Under 2s capacity: 47 children
- Ownership type: Privately owned
## Philosophy
Play-based learning with a focus on belonging, curiosity, and confidence.
## Reviews
### null review (5/5)

Our 16-month experience at Kindercare was extremely positive and satisfying. As a newly migrated student family, we were supported as if we were part of a real family. They provided wonderful emotional support for my son, who initially struggled with separation anxiety after leaving a large extended family in our home country, and helped him settle in with great care and understanding.

From an educational perspective, they were excellent. Without putting any pressure on him, they provided strong academic learning while also teaching important values such as discipline and empathy. In terms of safety, they were always well aligned with parents and very reassuring.

In the end, I can honestly say they took even better care of my son than I did myself. Now that he has started school, I can clearly see the difference — he adapted to the new environment much more easily than other children and was fully prepared.

I would like to sincerely thank Mel and Sonia for their ongoing support and kindness, which truly made this experience possible for us.

Thank you all his dear teachers. You all are the best🫶🏻

### null review (5/5)

Our daughter attended Kindercare on Customs Street, Auckland for about a year, and we had a truly wonderful experience.

The teachers are warm, caring, and very attentive. Special thanks to Melissa and Jiaqi, who were always so kind and supportive when it was about the children. She remembers all her teachers very happily. Mel, you were especially helpful whenever I had questions — you patiently helped me with everything I asked, even when my queries were sometimes outside of school-related matters. That level of support meant a lot to me.
During her time there, we saw our daughter grow in confidence and become more social and expressive. She genuinely enjoyed going to the centre and loved the activities and time spent with her teachers and friends.
We really appreciate the care, patience, and dedication shown by the entire Kindercare Customs Street team. We are very grateful for the positive environment they created for our daughter. It will always remain a special part of our family’s journey.

### null review (5/5)

Our daughter has recently completed her time at Kindercare Learning Centres - Auckland CBD and we could not be more grateful for the wonderful experience she had there.

She attended the centre from early August until 19 December, and from our very first centre tour, we knew this was the right place. Thanks to Admin Melantha’s patient, detailed introduction and thoughtful tour. Seeing so many happy, smiling children gave us great confidence that our daughter would feel safe and joyful here.

Over the past five months there, our daughter has been exceptionally well cared for and has grown so much. We are especially thankful to her main teacher in the Tui Room, Tiffany, who has been incredibly kind, patient, and supportive. Tiffany speaks both English and Chinese, which has been such a comfort and a huge benefit for our Chinese-background family living overseas. Every day at pick-up, she took the time to share feedback about our daughter’s day, which we truly appreciated.

We would also like to sincerely thank Jessica, another wonderful teacher in the Tui Room, who has been equally caring and attentive.

Our daughter spent five very happy months at Kindercare. She loved her teachers and her friends in the Tui Room, and we could clearly see her confidence and development flourish during her time here. Unfortunately, due to family reasons, we need to return to Australia, but she will definitely miss everything about the Kindercare CBD and will miss everyone in the Tui Room.

Thank you, Kindercare, for giving our daughter such a warm, joyful, and memorable learning experience. If you are looking for a high-quality early learning centre or a preschool in Auckland CBD, especially near Britomart, we highly recommend Kindercare Auckland CBD. It has been a truly positive and memorable experience for our family.